Shipping & Returns
We want you to be completely happy with our company and our products. If you don't like or want any TrendBar™ products that you've ordered from our website, please return them unused within seven days of receipt for a full-refund, including mailing charges if any.
Please email Info@trendbar.com for a pre-paid return mailing label. Once we receive your products a full credit will be applied to your method of payment. Please allow up to 28 days for the credit to appear on your payment method's statement.
Please understand that we cannot accept the return of any customized, used, cut or altered products, or those on which the adhesive backing has been exposed or applied, except in the case of defective products. We also cannot accept the return of partial party-packs, except for defective products
International Orders: Unfortunately, due to high mailing costs we cannot accept returns on international orders, except in the case of defective products.
All transactions are subject to our terms and conditions
What if I want to cancel my order?
If you want to cancel your order, please email customerservice@Trendbar.com. If your order hasn’t been shipped, we will stop processing it and refund 100% to your credit card. If it has shipped, you can return it unused for a full refund including shipping.
How long do refunds take?
If you cancel an unshipped order – within 48 hours. If you return a shipped order – within about 7 days of you mailing it back to us. It may take more or less time for it to appear on your billing statement, depending on your card provider.
What if I want to return my order?
We make that very easy. Please see our returns policy
What if I want to exchange my order?
We don’t do exchanges. Please return the items you don’t want, and make a new order for the ones you do.
Shipping & Delivery
How do you ship orders?
Nearly all orders are sent by USPS First Class Mail.
When can I expect delivery?
The USPS quotes between three and seven days for its first-class service.
Can I get my delivery faster?
Yes – there’s an expedited shipping option on the checkout page.
How quickly do you ship?
We aim to get all orders mailed within 72 hours of receipt, usually quicker – on the next business day. Sometimes orders may be delayed because of inventory issues. That happens rarely, but if it does we will send you an email within 24 hours of receiving your order telling you when to expect delivery. You can then cancel for a full refund, or accept a mystery gift from us delivered with your order once it is back in stock.
Do you ship to or Military APO/FPO or PO Boxes? What about Alaska, Hawaii and US territories?
Yes – we ship everywhere the flag flies. But deliveries to some areas may take longer and may not be available for expedited shipping. If that happens, we let you know and refund expedited shipping charges – and you’ve always got the option to cancel.
What about International Shipping?
We ship to every country in the world to which a US company may lawfully export. Additional shipping fees will apply and our normal delivery times will be extended. Please see our returns section for important information about international orders.
Please see our Terms and Conditions for important information about customs fees and duties and other issues concerning international shipments.
Can I track my order?
To keep shipping costs to a minimum, we use USPS First Class Mail – and USPS doesn't offer tracking on that service. For expedited shipping and larger orders, we use USPS Priority Mail and those deliveries can be tracked.
How will I know when you’ve shipped my order?
We will send you an email the same day it is mailed. If you have a tracking number, we will include that information in your delivery email.